Privacy Policy

1. Information We Collect

We collect the following categories of personal information:

• Contact information: name, organization, email address, and description of your situation, when you reach out through our contact form.
• Account information: name, email address, and access credentials when you create an account on our member portal.
• Purchase information: purchase history, products acquired, and active subscription type.
• Session and authentication data: session tokens, access status, and account metadata managed through our authentication provider.
• Anonymous analytics data: aggregated information about site usage (pages visited, general geographic region) that does not identify you individually.

2. How We Use Information

• Respond to your inquiries and evaluate potential advisory engagements.
• Manage your account, member portal access, and product deliveries.
• Process payments and manage subscriptions through Stripe.
• Send transactional emails (purchase confirmations, portal access, delivery notices).
• Comply with applicable legal and regulatory obligations.
• Improve site performance and user experience.

We do not sell, rent, or trade your personal information to third parties.

3. Third-Party Service Providers

To operate this site and deliver our services, we rely on third-party service providers acting as data processors on our behalf. These include:

• Stripe — payment processing. Stripe handles payment data directly and is PCI DSS compliant.
• Authentication provider: account management, secure sign-in, and session tokens.
• Email delivery provider: sending transactional emails (confirmations, access, delivery notifications).

Each provider maintains its own privacy practices. We share only the information necessary for them to deliver their services and they are not authorized to use it for any other purpose.

4. Cookies and Session Tokens

This site uses strictly necessary cookies and session tokens to manage authentication and maintain your active session while navigating the member portal. We do not use advertising or third-party tracking cookies. For more information, see our Cookie Policy.

5. Data Storage and Security

Your data is stored on secure infrastructure operated by our service providers, all based or with infrastructure in the United States. We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or disclosure. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide contracted services, comply with legal obligations, and resolve disputes. Account data is retained while your account is active. You may request deletion of your data at any time through our contact form, subject to applicable legal retention obligations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — know what information we hold about you.
• Right of rectification — correct inaccurate or incomplete data.
• Right of erasure — request deletion of your personal data.
• Right of portability — receive your data in a structured format.
• Right to object — object to certain processing of your data.

To exercise any of these rights, contact us through our contact form. We will respond within 30 days of your request.

8. Contact for Privacy Matters

For any questions or requests regarding this Privacy Policy or your personal data, please reach out via our contact form.